Privacy Policy

Last updated: January 2, 2026

TheTradeshowSupply.com respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, TheTradeshowSupply.com (the “Site”). By using the Site, you agree to the practices described in this Policy.

If you do not agree with this Policy, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

• Contact details (name, email address, phone number, billing and shipping address).
• Account information (username, password, company name, job title if provided).
• Order details (products purchased, transaction amount, order notes).
• Communication content (emails, messages, and any information you provide through forms, support inquiries, or feedback).
• Marketing preferences (newsletter sign-ups, event and product interest).

Information Collected Automatically

When you use the Site, we may automatically collect:

• Device and usage data (IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked).
• Log data and diagnostic information related to Site performance and security.

Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to:

• Remember your preferences and cart contents.
• Understand how the Site is used and improve performance.
• Support analytics and marketing.

You can control cookies through your browser settings, but disabling cookies may affect certain Site features.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling orders, including shipping, returns, and customer service.
• Managing your account and providing access to Site features.
• Communicating with you about your orders, account, and support requests.
• Sending marketing communications (with your consent where required), such as promotions, product updates, and trade show–related tips.
• Improving the Site, products, and user experience through analytics and feedback.
• Detecting, preventing, and addressing fraud, security incidents, or other illegal activities.
• Complying with legal obligations and enforcing our Terms & Conditions.

3. Legal Bases for Processing (If Applicable)

If you are located in a region that requires a legal basis for processing (such as the European Economic Area or the United Kingdom), we process your personal information based on:

• Performance of a contract (e.g., to process your orders).
• Legitimate interests (e.g., improving the Site, preventing fraud, marketing to existing customers).
• Compliance with legal obligations.
• Your consent (e.g., for certain cookies or marketing communications), which you can withdraw at any time.

4. How We Share Your Information

We may share your information with:

• Service providers and vendors who perform services on our behalf, such as payment processors, shipping carriers, fulfillment centers, email service providers, analytics providers, and customer support tools.
• Business partners where necessary to provide requested services or co-branded promotions.
• Professional advisors (e.g., lawyers, accountants) where necessary for business or legal reasons.
• Authorities or law enforcement when required by law, legal process, or to protect our rights, property, or safety or that of our customers or others.
• In a business transfer, such as a merger, acquisition, or sale of assets, where customer information may be transferred as part of the transaction.

We do not sell your personal information in the traditional sense. If applicable law defines “sale” more broadly (e.g., certain sharing for advertising), we will comply with relevant opt-out requirements.

5. Payments and Third-Party Services

• Payments are processed by third-party payment processors. We do not store full credit card numbers on our servers.
• Third parties may collect and process your data in accordance with their own privacy policies. We encourage you to review those policies (e.g., for your chosen payment method, analytics tools, or social media platforms).

6. International Transfers

If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries that may have different data protection laws than your country of residence. Where required, we take appropriate measures to protect such transfers in accordance with applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes described in this Policy (e.g., order processing, customer service).
• Comply with legal, tax, accounting, or reporting obligations.
• Resolve disputes and enforce our agreements.

When your information is no longer needed, we will delete or anonymize it in accordance with our data retention practices, subject to any legal requirements.

8. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing the personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your personal information, subject to legal or contractual constraints.
• Objecting to or restricting certain types of processing.
• Withdrawing consent where processing is based on consent (e.g., marketing emails).
• Receiving a copy of your data in a portable format, where applicable.

To exercise these rights (or to ask questions), please contact us using the information in the “Contact Us” section. We may need to verify your identity before responding.

Marketing Communications

• You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Even if you opt out of marketing, we may still send you non-promotional messages, such as order confirmations or service-related communications.

9. Cookies and Tracking Technologies

You may manage cookies in several ways:

• Adjust your browser settings to refuse or delete cookies.
• Use opt-out tools provided by some analytics and advertising partners.

Please note that disabling cookies may impact Site functionality, such as remembering your cart or login status.

If we use interest-based or “retargeting” advertising, we will provide appropriate notices and, where required, obtain consent or provide opt-out options.

10. Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information against accidental or unlawful destruction, loss, alteration, disclosure, or unauthorized access.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Site is not intended for children under the age of 16 (or the minimum age required by applicable law), and we do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

12. Third-Party Websites

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top.

Your continued use of the Site after any changes becomes effective constitutes your acceptance of the updated Policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

TheTradeshowSupply.com

Email: info@thetradeshowsupply.com