Terms & Conditions

Last updated: January 2, 2026

Welcome to TheTradeshowSupply.com (“Site”). By accessing or using this Site, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you may not use the Site.

1. Definitions

• “Company,” “we,” “us,” and “our” refer to TheTradeshowSupply.com.
• “You” and “your” refer to the individual or entity accessing or using the Site.
• “Products” refers to any goods purchased through the Site.

2. Use of the Site

• You agree to use the Site only for lawful purposes and in accordance with these Terms.
• You must not attempt to interfere with the proper functioning or security of the Site, including by uploading malicious code or attempting unauthorized access.
• We may suspend or terminate access to the Site at any time, without notice, for any violation of these Terms.

3. Account Registration

• Some features may require you to create an account. You agree to provide accurate, current, and complete information.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must notify us immediately of any unauthorized use of your account.

4. Orders and Acceptance

• All orders placed through the Site are offers to purchase Products in accordance with these Terms.
• We reserve the right to accept or reject any order, in whole or in part, for any reason, including product availability, errors in pricing or description, or suspected fraud.
• Your order is accepted only when we send an order confirmation email or ship the Products.

5. Pricing, Taxes, and Promotions

• All prices displayed on the Site are in U.S. dollars unless otherwise stated.
• We reserve the right to change prices at any time without notice, but such changes will not affect orders already accepted.
• Applicable sales taxes and fees will be added at checkout based on your shipping address and current tax laws.
• Promotions, coupon codes, and discounts are subject to their own terms and may be modified or discontinued at any time.

6. Shipping and Delivery

• We ship Products to the addresses and locations listed on the Site. Shipping options, costs, and estimated delivery times are shown at checkout.
• Risk of loss and title for Products pass to you upon our delivery of the Products to the carrier.
• Delivery dates are estimates only and not guaranteed. We are not liable for delays caused by carriers, weather, or events beyond our reasonable control.

7. Returns, Refunds, and Exchanges

• We offer a 30-day money-back guarantee on most Products, subject to our Return Policy, which is incorporated into these Terms by reference.
• Certain items, including custom-printed or personalized Products and marked final-sale items, may be non-returnable except for damage or defect.
• Refunds, return shipping responsibilities, and exchange procedures are governed by our posted Return Policy.

8. Product Information and Availability

• We strive to display accurate product descriptions, images, and specifications. However, we do not warrant that all information is error-free, complete, or current.
• Colors, dimensions, and finishes may vary due to screen settings, manufacturing variations, and other factors.
• We reserve the right to limit quantities, discontinue Products, and update Product information at any time without notice.

9. Custom and Personalized Products

• For custom-printed or personalized Products (such as branded backdrops, apparel, or printed giveaways), you are responsible for ensuring that any artwork, logos, or text you provide are accurate and do not infringe third-party rights.
• You represent and warrant that you have the necessary rights and permissions to use any content you submit for customization.
• We may refuse any customization request that we deem offensive, illegal, or inappropriate, in our sole discretion.

10. Intellectual Property

• All content on the Site, including text, graphics, logos, images, product designs, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
• You may use the Site and its content solely for your own non-commercial use in connection with purchasing Products from us.
• You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any portion of the Site or its content without our prior written consent.

11. User Content and Feedback

• If you submit reviews, comments, photos, or other content (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and display such content for any lawful purpose.
• You are solely responsible for your User Content and must not submit any content that is unlawful, defamatory, obscene, infringing, or otherwise objectionable.
• We may remove or edit User Content at any time at our discretion.

12. Third-Party Links

• The Site may contain links to third-party websites or services that are not owned or controlled by us.
• We are not responsible for the content, policies, or practices of any third-party sites. Accessing third-party sites is at your own risk.

13. Disclaimer of Warranties

• The Site and all Products are provided “as is” and “as available,” without any warranties of any kind, whether express or implied.
• To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any defects will be corrected.

14. Limitation of Liability

• To the fullest extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or purchase of Products.
• Our total cumulative liability to you for any claim arising out of or relating to these Terms, the Site, or any Products shall not exceed the total amount you paid to us for the specific Product(s) at issue.
• Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

15. Indemnification

• You agree to indemnify, defend, and hold harmless TheTradeshowSupply.com, its owners, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to:
  • Your use of the Site or Products;
  • Your violation of these Terms; or
  • Your violation of any third-party rights, including intellectual property or privacy rights.

16. Privacy

• Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
• By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

17. Governing Law and Dispute Resolution

• These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict-of-law principles.
• Any dispute arising out of or relating to these Terms, the Site, or any Products shall be resolved exclusively in the state or federal courts located in [Your County and State], and you consent to the personal jurisdiction of such courts.
• Before filing a formal claim, you agree to first attempt to resolve the dispute by contacting us in writing and allowing a reasonable time for resolution.

18. Changes to These Terms

• We may update these Terms from time to time by posting the revised version on the Site with a new “Last updated” date.
• Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.

19. Severability

• If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

• These Terms, together with any policies referenced herein (including our Return Policy and Privacy Policy), constitute the entire agreement between you and us regarding your use of the Site and purchase of Products.

21. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: info@thetradeshowsupply.com
Hours: Daily 11:00 AM – 3:00 PM (Eastern Time)